29 faculty and 0 courses in Marketing at University of Tennessee, Knoxville.
- Stephanie Noble, Nestle USA Professor in Business h-index 40
Involve customer experience management in retail and service settings. Examples include the influence of each of the following on customers’ experiences: Frontline employees (e.g., proximity, territoriality issues), retailer relations
Notable: “Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context” (2004) · 1,823 citations
- Charles Noble, Jerry & Kay Henry Professor in Business h-index 27
Focus generally on design and development processes, as applied to both products and services. He has published in many leading journals, including the Journal of Marketing, Strategic Management Journal, Journal of the Academy of Marketing
Notable: “Market Orientation and Alternative Strategic Orientations: A Longitudinal Assessment of Performance Implications” (2002) · 1,049 citations
- Alex Zablah, Gerber/Taylor Distinguished Professor, Department Head h-index 22
Notable: “How and When Does Customer Orientation Influence Frontline Employee Job Outcomes? A Meta-Analytic Evaluation” (2012) · 396 citations
- Nawar N. Chaker, Associate Professor h-index 22
Revolve around understanding drivers of salesperson performance, emotions and well-being in sales, the salesperson-sales manager interface, cross-functional sales relationships and front-line employee management. Chaker’s research has appea
Notable: “Customer value co-creation behavior: A dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior” (2018) · 143 citations
- Neeraj Bharadwaj, Proffitt's Professor in Marketing h-index 20
Corporate sustainability, innovation, livestream retailing and the marketing-finance interface Awards/Honors 2022 Chancellor’s Excellence in Teaching Award, University of Tennessee 2022 Product Development Management Association Doctoral Co
Notable: “A New Livestream Retail Analytics Framework to Assess the Sales Impact of Emotional Displays” (2021) · 172 citations
- Mark Moon, Faculty Fellow (Logistics Excellence Fund) h-index 13
In buyer/seller relationships, demand management, and sales forecasting. He has published in the International Journal of Forecasting, Supply Chain Management Review, Journal of Personal Selling and Sales Management, Journal of Business
Notable: “Demand and supply integration: a conceptual framework of value creation through knowledge management” (2009) · 335 citations
- Jonathan Hasford, Horne Professorship in Business h-index 13
Es primarily on how emotions influence consumer decision making. Hasford previously taught at the University of Nevada, Florida International University and the University of Central Florida. He has taught at the undergraduate, master’
Notable: “More than a Feeling: Emotional Contagion Effects in Persuasive Communication” (2015) · 85 citations
- Marisabel Romero, Associate Professor h-index 10
Visual information processing, numerical cognition and experiential consumption. Her work on these topics has been published in the Journal of Consumer Research, Journal of Marketing Research and Journal of Advertising, among others
Notable: “How may I help you? Driving brand engagement through the warmth of an initial chatbot message” (2021) · 216 citations
- Aaron M. Garvey, Associate Professor h-index 9
- Annika Abell, Associate Professor, James A & Natalie Haslam Faculty Fellow h-index 7
Digital Marketing, Sensory Marketing, Healthful Consumption Awards/Honors Allen H. Keally Excellence in Teaching Award, Haslam College of Business Awards in 2023. Emerging Scholar Award, AMA Retail and Pricing SIG in 2022. Jane K. Fenyo Bes
- Ruta Ruzeviciute, Assistant Professor h-index 6
Sensory marketing, healthful consumption and well-being, sustainable consumption.
Notable: “Our Apples are Healthier than your Apples: Deciphering the Healthiness Bias for Domestic and Foreign Products” (2016) · 44 citations
- Hoorsana Damavandi, Assistant Professor h-index 3
Es on understanding how firms deal with adversity in their upstream and downstream relationships. Damavandi works on the substantive areas related to product quality failures, price increases and
Notable: “Brand warmth elicits feedback, not complaints” (2024) · 11 citations
- Youngtak Kim, Assistant Professor, Kinney Family Faculty Research Fellow h-index 2
Es on sustainability, new product introductions and marketing dualities. Specifically, he looks at the firm performance implications of sustainable new products using financial and market-based measures. His numerous awards include the 2022
Notable: “Corporate sustainability research in marketing: Mapping progress and broadening our perspective” (2024) · 25 citations
- Blair Presley Bone, Assistant Professor of Practice h-index 1
- Amy Engstrom Clugg, Lecturer
- Cassie Sproles, Adjunct Lecturer
- Christine White, Assistant Professor of Practice, Director of Partnerships
- Cindy Raines, Distinguished Lecturer
- Corey Moles, Adjunct Lecturer
- Daniel Chavez, Assistant Professor
- Eddie Armbrister, Teaching Associate Professor
- Gavin Baker, Adjunct Lecturer
- Jason Greenway, Lecturer
- Jules Morris, Assistant Professor of Practice
Span marketing, media, communications, management and leadership, with a particular focus on how marketing leaders cultivate creativity and innovation within organizations. Expertise: Creativity & Innovation, Digital Marketing, Leadersh
- Mark Collins, Director, MS in Marketing, Distinguished Lecturer
Marketing Management Awards/Honors Bank of America Faculty Leadership Award (HCB), Recipient - 2021 Staff Award for Innovation & Creativity (HCB), Co-Recipient - 2021 Herring Family Award for Excellence in Marketing Teaching (HCB), Recipien
- Mark Willoughby, Director of Student Engagement, Adjunct Lecturer
- Melinda Micheletto, Teaching Professor, Undergraduate Curriculum Coordinator
- Victor Ranft, Teaching Assistant Professor
- Zach Thompson, Assistant Professor of Practice
Roster/catalog compiled from the college’s public directory. Faculty counts are directory headcounts; the named list may be a subset. h-index shown only for ORCID-backed or high-confidence OpenAlex matches. Data as of 2026-07-02.